Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-children.denvermentalhealthcare.com (hereafter referred to as “Therapy for Children,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, utilize, and safeguard the personal data of our website visitors and service users in accordance with various international privacy laws and regulations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services linked from our website, as these have their own privacy policies. We encourage users to review these policies carefully.

Processing Activities

This Privacy Policy is designed to cover interactions where you:

  • Utilize our applications and services as an authorized user, granting us access to specific data for personalized experiences.
  • Visit our websites, which may include interactive elements and data collection mechanisms.
  • Engage with our communications, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, categorized as follows:

Account and User Information:

  • User names, email addresses, phone numbers, and other contact details.
  • Account creation and login data, including security questions and answers.

Payment and Financial Details:

  • Credit or debit card information for online transactions.
  • Billing address and payment history.
  • Financial records to facilitate accounting and auditing processes.

Purchase and Transaction Data:

  • Products or services purchased from our platform, including quantities and prices.
  • Order history and delivery addresses.
  • Shopping cart data, if applicable.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or mobile phone numbers for push notifications and analytics.
  • Device type, operating system, and browser information.

Location Data:

  • GPS coordinates and location services data to provide personalized content and services.
  • IP addresses and logging data to identify your location for service customization.

Feedback and Reviews:

  • Comments, ratings, and reviews left by users on our platform or services.
  • Surveys and feedback forms completed to enhance our offerings.

Social Media Information:

  • User profiles and content shared on social media platforms when you interact with our social media accounts.
  • Social media login credentials for seamless access to our services.

Product Interaction Data:

  • Information about the products you view, search for, or purchase, including product preferences and interactions.
  • Reviews, ratings, and comments on products.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data. These cookies serve various purposes, such as:

  • Strictly Necessary: Ensuring basic functions of our website and applications.
  • Preferences: Remembering your preferences and settings for a personalized experience.
  • Analytics: Tracking website usage, analyzing user behavior, and enhancing our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it. Our retention periods vary based on the type of data and its purpose:

  • Account information: retained while your account is active and for a reasonable period after account closure (to comply with legal requirements).
  • Payment details: stored securely for transaction history and fraud prevention purposes.
  • Purchase data: kept for billing, accounting, and tax records, in compliance with financial regulations.
  • Location data: deleted or aggregated for analytics within a reasonable time frame.

Data Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

Therapy for Children does not intentionally collect or solicit personal information from children under the age of 18 (or any other minimum age defined by applicable laws). Our services are directed at adults, and we encourage parents and legal guardians to accompany their underage children while using our platform.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive your personal data in a structured format for use with another service provider.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or lodge a complaint, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Us

For any questions, requests, or concerns regarding privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Therapy for Children, Data Protection Team, [Address], [City, State, ZIP Code]

We value your trust in our commitment to data protection and look forward to addressing any inquiries you may have.